Shipping & Returns
Please note there is no shipping between 24th December and 3rd January. Any orders made during that time will be sent out on 3rd January.
We offer FREE tracked and signed shipping in the UK and Europe. In the UK we also have the option of Next Day delivery.
Contact us at firstname.lastname@example.org.
|UK||Tracked (orders of £50 or more)||FREE||3 to 5 days|
|Tracked (orders under £50)||£3.00||3 to 5 days|
|EXPRESS - NEXT DAY||£9.00||Next Day (order before midday)|
FREE Tracked & Signed (orders of £65 or more)
|FREE||3 to 7 days|
|Tracked & Signed (orders under £65)||£5.00||3 to 7 days|
Rest of the World
|Tracked & Signed||£8.00||5 to 8 days|
Returns & Exchanges
To return or exchange any item contact us at email@example.com within 14 days of receiving your order. UK returns and exchange postage costs are covered by us.
We do not cover postage these costs for orders outside the UK but any item sent back to you as an exchange will be sent free of charge.
Make sure your items are returned as new, unused and with all packaging. Try on shoes on carpet or another soft surface as we cannot accept returns with scratched soles. If your shoes have a protective sticker on the soles, do not remove it. Any goods which are returned without all packaging or damaged may not be accepted and may be sent back.
Please contact us at firstname.lastname@example.org if you have any other questions.