Shipping & Returns

Shipping

    We offer FREE signed shipping in the UK and Europe. In the UK we also have the option of Next Day delivery.

    Please note that with the current situation orders may be delayed.

    Contact us at help@aandreassen.com.

      

     Region

    Shipping Option

    Price

    Delivery Time

    UK Tracked (orders of £60 or more) FREE 3 to 5 days
    Tracked (orders under £60) £4.95 3 to 5 days
    EXPRESS - NEXT DAY £9.00 Next Day (order before midday Monday to Friday)
    Europe

    FREE Tracked & Signed (orders of £90 or more)

    FREE 3 to 7 days
    Tracked & Signed (orders under £90) £5.95 3 to 7 days
    Rest of the World
    Tracked & Signed £8.95 5 to 8 days

     

     

    Returns & Exchanges

     

    To return or exchange any item contact us at help@aandreassen.com within 14 days of receiving your order. UK returns and exchange postage costs are covered by us.

    We do not cover postage these costs for orders outside the UK but any item sent back to you as an exchange will be sent free of charge.

    Make sure your items are returned as new, unused and with all packaging. Try on shoes on carpet or another soft surface as we cannot accept returns with scratched soles. If your shoes have a protective sticker on the soles, do not remove it. Any goods which are returned without all packaging or damaged may not be accepted and may be sent back.

    Please contact us at help@aandreassen.com if you have any other questions.